Questions & context
Frequently Asked Questions
Everything you need to know before choosing a Seasonal Qi guide.
01How will I receive my guide?
After Stripe confirms payment, your digital guide appears on the success page and is also sent by email with secure download links.
02Are these digital products?
Yes. Seasonal Qi guides are downloadable PDF products with instant delivery after confirmed payment. No physical item is shipped.
03Can I print the guide?
Yes. The guides are designed as PDFs, so you can read them digitally or print selected pages for personal use.
04What is your refund policy?
Please review the refund policy before purchase. Because these are digital products, refunds are generally not provided after access begins unless there is an eligible issue such as duplicate charge, wrong delivery, access failure, corrupted file that cannot be replaced, or consumer-law rights that cannot be waived.
05Is this medical advice?
No. Seasonal Qi is educational wellness content inspired by food traditions. It does not provide diagnosis, treatment, or individualized dietary advice.
06Do I need special Chinese ingredients?
No. The guides favor practical seasonal ingredients and simple cooking ideas. Some traditional ingredients may appear, but the approach is designed for everyday kitchens.